Privacy Policy

Effective Date: January 1, 2026
Last Updated: March 1, 2026

ClipDart, Inc. and The ClipDart Giveback (“ClipDart,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains:

  • What information we collect

  • How we use it

  • When we share it

  • How we protect it

  • Your rights and choices

This Policy applies to information collected through our website, mobile application, booking system, membership platform, and related services (collectively, the “Platform”).

By using the Platform, you consent to the practices described below.

1. Information We Collect

We collect information in the following categories:

A. Information You Provide Directly

When you create an account, book a service, purchase a membership, make a donation, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Service location address

  • Date of birth (for senior eligibility verification)

  • Government-issued ID for age verification (viewed but not necessarily stored)

  • Payment information (processed through third-party providers)

  • Appointment preferences

  • Communications you send to us

We collect only information reasonably necessary to provide our services.

B. Membership & Account Information

For members, we collect:

  • Membership tier

  • Monthly credit balances

  • Credit usage history

  • Appointment history

  • Billing history

  • Cancellation history

Credits never expire and remain associated with your account unless removed for fraud or abuse.

C. Payment Information

Payment information (such as credit card numbers) is processed by secure third-party payment processors.

ClipDart does not store full credit card numbers on our servers.

We may retain:

  • Last four digits of card

  • Payment status

  • Transaction history

D. Automatically Collected Information

When you use our Platform, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages viewed

  • Referral source

  • Usage data

  • Cookies and tracking technologies

This helps us improve functionality and security.

2. How We Use Your Information

We use personal information to:

  • Provide and manage bookings

  • Administer membership credits

  • Process payments

  • Verify senior eligibility (55+)

  • Communicate appointment reminders

  • Respond to inquiries

  • Improve services

  • Prevent fraud

  • Enforce Terms and Conditions

  • Send marketing communications (with opt-out options)

  • Comply with legal obligations

We do not sell your personal information.

3. How We Share Information

We share information only as necessary:

A. Service Providers

We may share information with trusted third parties who assist with:

  • Payment processing

  • Booking software

  • SMS/email communications

  • Cloud hosting

  • Analytics

  • IT support

These providers are contractually obligated to protect your information.

B. Independent Hair Professionals

When you book an appointment, we may share:

  • Your name

  • Contact details

  • Appointment preferences

with the assigned professional so they can deliver the service.

C. Legal Compliance

We may disclose information:

  • To comply with legal obligations

  • In response to court orders or subpoenas

  • To protect the rights and safety of ClipDart, users, or the public

D. Business Transfers

If ClipDart undergoes a merger, acquisition, restructuring, or asset sale, user information may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze website performance

  • Store login sessions

  • Track usage trends

You may adjust browser settings to refuse cookies, though some features may not function properly.

5. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide services

  • Maintain membership credit records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Membership credit history may be retained even after cancellation to preserve non-expiring credit balances.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information.

These may include:

  • Encrypted payment processing

  • Secure hosting environments

  • Limited internal access controls

  • Authentication protections

However, no system can be guaranteed 100% secure. Users assume some inherent risk when transmitting data online.

7. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate data

  • Request deletion of personal data

  • Opt out of marketing communications

  • Request information about data sharing

To exercise these rights, contact us at the information below.

We may verify your identity before fulfilling requests.

8. Children’s Privacy

The Platform is not directed toward children under 13. We do not knowingly collect personal information from children without parental consent.

If we become aware of unauthorized child data collection, we will delete it.

9. Marketing Communications

You may opt out of promotional emails at any time by:

  • Clicking the unsubscribe link

  • Contacting us directly

Transactional communications (appointment reminders, billing notices) may still be sent as necessary for service delivery.

10. Senior Verification

Users claiming senior pricing (55+) must provide valid identification at appointments. Identification may be visually verified for eligibility and may not be stored unless necessary for fraud prevention.

ClipDart reserves the right to deny senior benefits if eligibility cannot be verified.

11. Do Not Track Signals

Our Platform may not respond to “Do Not Track” browser signals.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When material changes occur, we will:

  • Update the “Last Updated” date

  • Post the revised policy on our Platform

Continued use of the Platform constitutes acceptance of updates.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through the “Help & Support” section of the platform or email Help@ClipDart.com.